Legal Information
Privacy, terms, and data transparency.
Privacy Policy
We collect your name, email and property address only to prepare your report.
We never sell or share data.
Stripe processes all payments securely.
Your personal information is stored securely and used solely for the purpose of delivering your property report. We comply with UK GDPR regulations and take data protection seriously.
Terms of Service
KeyChecks provides informational guidance, not legal advice.
Reports rely on official UK data which may occasionally have omissions.
Our reports are designed to help you make informed decisions about property purchases. However, they should be used alongside professional legal and surveying advice. We source data from official UK sources including Land Registry, EPC databases, local authorities, and other trusted public records.
While we strive for accuracy, we cannot guarantee that all third-party data sources are completely up-to-date or error-free. We recommend using our reports as part of your due diligence process, not as a replacement for professional conveyancing or surveying services.
Refund Policy
If your report is missing key information, we'll fix it or refund within 24 hours.
We stand behind the quality of our reports. If you're not satisfied with the information provided, or if you believe essential data is missing, please contact us within 7 days of receiving your report. We'll either provide the missing information or issue a full refund — no questions asked.
Refund Policy
Our reports are compiled using official UK data sources, including:
- HM Land Registry (price paid data, title information)
- Energy Performance Certificate (EPC) Register
- Environment Agency (flood risk data)
- Police.uk (crime statistics)
- Ofsted (school ratings)
- Ofcom (broadband availability)
- Local authority planning data
- Office for National Statistics (demographic data)
Questions about our policies?Contact us